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Billing & Subscriptions

Manage your plan and payments

Overview

This article helps you review your current subscription plan, usage limits, and how to upgrade or downgrade.

Key Concepts

•
Plan Types: Starter, Pro, Business, Enterprise
•
Usage Limits: Number of analyses runs, brands, AI engines tracked, prompt/questions, competitors, integrations, export options, etc.
•
Billing Cycle: Monthly or annual options, or tailored options for enterprises

Why It Matters

Knowing your plan details ensures you stay within limits, avoid interruptions, and align your subscription with business needs.

How to View or Change Your Plan and Stripe Billing Records

1

Go to User > Settings > Subscriptions.

2Review current plan details and usage.

3Select Upgrade if additional capacity is needed.

4Enter payment details as prompted. Billings and payments are processed by Stripe.

How to Access Your Stripe Billing Records

1Go to User > Billing.
2Access, view and download your billing records.

Where to Find It

•User > Settings > Subscriptions
•User > Billing

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Billing & Subscriptions - Citerra Help Center