Program Results
Average increase in client AI visibility (AI Share-of-Voice benchmark)
Reduction in manual GEO/AEO optimization and reporting time (from 20+ hrs to 3 hrs/month)
Launched new AEO / AI-native SEO service line powered by Citerra
The Challenge
ServiceEdge Marketing, an esteemed full-service marketing agency, partnered with Citerra on a Business Plan to run a 6-month pilot program for 5 of their clients - a diverse mix of B2B and B2C brands.
With 95% of marketers expecting AI to improve their workflows but 67% struggling to adapt (Capterra), ServiceEdge faced the same challenge: how to efficiently optimize client visibility across emerging AI search engines without dramatically increasing manual workload.
The Solution
ServiceEdge used Citerra to slash manual GEO/AEO workloads by 85% and boost their clients' AI visibility by an average of 150%. Their clients were cited, recommended, and surfaced more frequently across global leading AI engines like ChatGPT, Gemini, Claude, Perplexity, Microsoft Copilot, Meta AI and more.
Comprehensive AI Engine Coverage
Tracked client brand mentions across all major AI engines from a single platform, eliminating the need for manual testing and monitoring.
Automated Reporting
Generated client-ready reports showing AI visibility metrics, sentiment analysis, and competitive benchmarking in minutes instead of hours.
Actionable Recommendations
Received prioritized suggestions for content optimization and topic coverage to improve AI visibility for each client brand.
White-Label Capabilities
Delivered insights and reports under the ServiceEdge brand, maintaining their professional relationship with clients.
The Impact
The results were strong enough to justify launching a new AEO / AI-SEO service line - proof that Citerra isn't just replacing legacy SEO - it's leapfrogging it.
Key Outcomes
- Clients were cited and recommended more frequently across ChatGPT, Gemini, Claude, Perplexity, Microsoft Copilot, and Meta AI
- Reduced manual optimization work from 20+ hours to just 3 hours per month per client
- Launched a new revenue-generating service line focused on AI-native SEO optimization
- Positioned ServiceEdge as an early leader in the emerging AI visibility market
- Delivered measurable ROI to clients through improved AI search presence and brand discovery
"Citerra transformed how we deliver SEO services to our clients. We went from spending 20+ hours per month manually tracking AI mentions to generating comprehensive reports in under 3 hours. The 150% average increase in AI visibility our clients achieved speaks for itself. This pilot gave us the confidence to launch an entirely new service line."
ServiceEdge Marketing Team
Full-Service Marketing Agency
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